Construction & Housing

Documenting Resident Violations In 2022

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    Paul Flogstad
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    May 06, 2022
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    13:00 PM EST
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    60 Min
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The topics covered are what a manager or property owner deals with on a daily basis. It will provide you with a new way of handling these situations. Sometimes managers need fresh ideas on how to handle these issues. This seminar will provide fresh new ideas that you can use every day. Residents aren’t always on their best behavior, and one must document the infractions so that your property provide safe and peaceful enjoyment for everyone.


This webinar covers many of the common issues facing property managers and property owners today. We will go over how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. Also discussed are assistance animals and the latest rulings on verification. This has been a “hot topic” recently and you will receive guidance and what to do.


Session Highlights:

·       Answers to many questions about service/assistive animals

·       What can I do with a resident who is a hoarder?

·       How do I handle resident harassment and bullying?

·       What do I do about pets and companion/service animals?

·       How do I handle unauthorized residents?

·       Subleasing?

·       What do I do with pet infraction’s?

·       I have parking violations-now what?

·       Damages found during inspections

·       Drugs – smoking weed, now what?

·       How to handle noise complaints

·       How about amenities violations?

·       Communication documentation

·       Texting documentation

·       What tools do I need?


Benefits For Attending:


All of these problems are a daily occurrence at most properties. This seminar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations.


Who Should Attend?

·       Property Owners

·       Property managers

·       Housing Authorities

·       Realtors

·       Developers

·       Builders

·       Compliance Staff

·       Leasing Professionals

·       Facility Managers


Ask your question directly from our expert during the Q&A session following the live event.

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.


Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.


He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.


Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three-pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.


For over twenty years was involved in appraisal of residential, multi-family, farm, and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME, and Tax Credit programs.


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