Stay Interviews: A Powerful Employee Engagement and Retention Tool
DateJan 21, 2022
Time13:00 PM EST
A recent Harvard Business Review article ‘How to Keep Your Top Talent’ warns that 25% of your top talent plans to jump ship in the next year. It also found one in three admit to not putting all their effort into their jobs. This should be alarming to companies who believe that their competitiveness relies on the passion, drive, and creative energy of their talented people.
The stay interview is a one-on-one interview between a manager and a valued employee. Its aim is to learn what motivates your top talent and how to retain them. In an effective 30-minute stay interview, managers ask standard, structured questions in a casual and conversational manner. It’s not a performance discussion but rather a “let me get to know you and your goals” discussion.
The benefits are:
They’re personalized: Unlike engagement surveys and many other retention tools that are focused on what excites a large number of employees, this approach is customized to a single identifiable individual and their wants.
They include actions: Unlike exit interviews, which only identify problems, stay interviews also encourage the parties to identify actions that can improve the employee experience and actions that can help eliminate any major turnover triggers.
They are inexpensive: These informal interviews don’t require a budget. In most cases, a half to an hour of a manager and an employee’s time are the only major cost factors.
· Identify five key factors that impact an employee’s desire to stay or leave
· Recognize four possible “triggers” that cause the employee to consider leaving
· Conduct effective, efficient interviews that leads to a mutually agreed upon stay plan
· Survey a list of potential retention actions to increase employee’s loyalty and commitment
· Review a sample of stay interview questions and develop your own customized list to ask
· Discover how to develop stay plans for your employees and manage accountability
· Develop a simple “how-to-toolkit” that includes who to select, how and when to approach; interview formant and how to handle possible resistance
Benefits For Attending:
It is an opportunity to build trust with employees and a chance to assess the degree of employee satisfaction and engagement that exists in a department or company. It also offers managers the opportunity to quickly reinforce the positives and quickly deal with the employee’s concerns which leads to a mutually agreed upon stay plan.
Who Should Attend:
· All Employers
· Business Owners
· Company Leadership
· Chief Learning Officers
· HR Professionals
· Project Managers
· Operation Managers
· Team Leaders
Ask your question directly from our expert during the Q&A session following the live event.
This Program has been
approved for 1.00 HR (General) recertification credit hours toward aPHR™,
aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR
Certification Institute® (HRCI®).
Marcia Zidle is a board-certified executive coach, business management consultant and keynote speaker, who helps organizations to leverage their leadership and human capital assets.
She has 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government, and nonprofits.
She brings an expertise in strategy and alignment; social and emotional intelligence; executive and team leadership; employee engagement and innovation; personal and organization change management.
She has been selected one of LinkedIn Profinder’s top coaches for 2017-18-19.
1.0 HRCI Approved Credit Hours